CCN 345348
Whispering Pines Nursing & Rehab Center
523 Country Club Drive, Fayetteville, NC 28301 · Cumberland County
- Ownership
- For profit - Corporation
- Certified beds
- 86
- Residents per day
- 70.4
- Health citations
- 5
- Penalties
- 1
- Fines
- 1 · $8,512
Provider Information. Data from CMS, updated September 1, 2026. CMS Provider Data Catalog · How we rate · Corrections
Staffing hours
Reported hours per resident per day come from the Payroll-Based Journal figures in the Provider Information file. Case-mix and adjusted hours account for how much care CMS expects given the residents’ needs. State and U.S. figures are averages from the same release.
- Measure
- This home
- State
- U.S.
- Nurse aide
- 3.15
- 2.34
- 2.32
- LPN/LVN
- 0.80
- 0.89
- 0.86
- Registered nurse
- 0.40
- 0.62
- 0.69
- Total nurse staff
- 4.34
- 3.85
- 3.86
- Weekend total
- 3.52
- 3.42
- 3.42
- Weekend RN
- 0.27
- 0.42
- 0.48
Adjusted total nurse hours: 4.48. Adjusted RN hours: 0.41. Case-mix total: 3.72. Case-mix index: 1.359.
Total nursing staff turnover: 41.0%. RN turnover: 28.6%. Administrators who left: 1.
How to read staffing hours
Payroll-Based Journal figures in Provider Information. Data from CMS, updated September 1, 2026. CMS Provider Data Catalog · How we rate · Corrections
Fines and penalties
CMS reports 1 fine totaling $8,512, and 0 payment denials.
| Date | Type | Amount or days |
|---|
| February 16, 2024 | Fine | $8,512 |
Cycle 1 standard survey: July 30, 2026. Health deficiencies counted in cycle 1: 3. Cycle 1 total health score: 12.
Cycle 2 standard survey: April 17, 2025. Cycle 2/3 health deficiencies: 1. Total weighted health survey score: 14.
Penalties file and Provider Information. Data from CMS, updated September 1, 2026. CMS Provider Data Catalog · How we rate · Corrections
Health inspection citations
The Health Deficiencies file lists 5 citations for this home, including 0 at immediate jeopardy and 1 at actual harm. CMS may display some citations here that are not used in the health inspection rating, including citations under dispute.
July 30, 2026
3 citations
| Tag | What CMS cited | Scope and severity | Status |
|---|
| F580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Complaint survey · Standard survey · Cycle 1 | D: isolated, no actual harm, with potential for more than minimal harm | Past Non-Compliance · September 18, 2025 |
| F641 | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Standard survey · Cycle 1 | D: isolated, no actual harm, with potential for more than minimal harm | Deficient, Provider has plan of correction · August 12, 2026 |
| F645 | PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning Deficiencies · Standard survey · Cycle 1 | D: isolated, no actual harm, with potential for more than minimal harm | Deficient, Provider has plan of correction · August 12, 2026 |
February 16, 2024
2 citations
| Tag | What CMS cited | Scope and severity | Status |
|---|
| F689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Complaint survey · Standard survey · Cycle 3 | G: isolated, actual harm that is not immediate jeopardy | Past Non-Compliance · September 8, 2023 |
| F867 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Administration Deficiencies · Standard survey · Cycle 3 | D: isolated, no actual harm, with potential for more than minimal harm | Deficient, Provider has date of correction · March 1, 2024 |
Health Deficiencies. Data from CMS, updated September 1, 2026. CMS Provider Data Catalog · How we rate · Corrections