CCN 305074
Holy Cross Health Center
357 ISLAND POND ROAD, Manchester, NH 03109 · Hillsborough County
- Ownership
- Non profit - Church related
- Certified beds
- 40
- Residents per day
- 23.8
- Health citations
- 2
- Penalties
- 0
- Fines
- 0 · $0
Provider Information. Data from CMS, updated September 1, 2026. CMS Provider Data Catalog · How we rate · Corrections
Staffing hours
Reported hours per resident per day come from the Payroll-Based Journal figures in the Provider Information file. Case-mix and adjusted hours account for how much care CMS expects given the residents’ needs. State and U.S. figures are averages from the same release.
- Measure
- This home
- State
- U.S.
- Nurse aide
- 3.00
- 2.34
- 2.32
- LPN/LVN
- 0.92
- 0.78
- 0.86
- Registered nurse
- 0.78
- 0.78
- 0.69
- Total nurse staff
- 4.70
- 3.90
- 3.86
- Weekend total
- 4.26
- 3.47
- 3.42
- Weekend RN
- 0.41
- 0.54
- 0.48
Adjusted total nurse hours: 5.90. Adjusted RN hours: 0.98. Case-mix total: 3.05. Case-mix index: 1.117.
Total nursing staff turnover: 34.3%. RN turnover: 20.0%. Administrators who left: 0.
How to read staffing hours
Payroll-Based Journal figures in Provider Information. Data from CMS, updated September 1, 2026. CMS Provider Data Catalog · How we rate · Corrections
Fines and penalties
CMS reports 0 fines totaling $0, and 0 payment denials.
The Penalties file has no individual penalty rows for this CCN.
Cycle 1 standard survey: February 25, 2026. Health deficiencies counted in cycle 1: 1. Cycle 1 total health score: 16.
Cycle 2 standard survey: January 3, 2025. Cycle 2/3 health deficiencies: 1. Total weighted health survey score: 13.
Penalties file and Provider Information. Data from CMS, updated September 1, 2026. CMS Provider Data Catalog · How we rate · Corrections
Health inspection citations
The Health Deficiencies file lists 2 citations for this home, including 0 at immediate jeopardy and 0 at actual harm. CMS may display some citations here that are not used in the health inspection rating, including citations under dispute.
February 25, 2026
1 citation
| Tag | What CMS cited | Scope and severity | Status |
|---|
| F812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Standard survey · Cycle 1 | F: widespread, no actual harm, with potential for more than minimal harm | Deficient, Provider has date of correction · March 11, 2026 |
January 3, 2025
1 citation
| Tag | What CMS cited | Scope and severity | Status |
|---|
| F868 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly Administration Deficiencies · Standard survey · Cycle 2 | D: isolated, no actual harm, with potential for more than minimal harm | Deficient, Provider has date of correction · January 29, 2025 |
Health Deficiencies. Data from CMS, updated September 1, 2026. CMS Provider Data Catalog · How we rate · Corrections