CCN 335788
Western New York State Veterans Home
220 Richmond Avenue, Batavia, NY 14020 · Genesee County
- Ownership
- Government - State
- Certified beds
- 126
- Residents per day
- 121.0
- Health citations
- 2
- Penalties
- 0
- Fines
- 0 · $0
Provider Information. Data from CMS, updated September 1, 2026. CMS Provider Data Catalog · How we rate · Corrections
CMS has marked this home with the high-performing icon. The September 2026 Technical Users' Guide describes that icon for homes with fewer citations, higher staffing, and other quality indicators, shown in addition to the five-star rating. Selection criteria are in CMS memorandum QSO-26-14-NH.
Staffing hours
Reported hours per resident per day come from the Payroll-Based Journal figures in the Provider Information file. Case-mix and adjusted hours account for how much care CMS expects given the residents’ needs. State and U.S. figures are averages from the same release.
- Measure
- This home
- State
- U.S.
- Nurse aide
- 2.19
- 2.15
- 2.32
- LPN/LVN
- 0.70
- 0.76
- 0.86
- Registered nurse
- 0.72
- 0.71
- 0.69
- Total nurse staff
- 3.60
- 3.63
- 3.86
- Weekend total
- 3.21
- 3.18
- 3.42
- Weekend RN
- 0.40
- 0.48
- 0.48
Adjusted total nurse hours: 4.17. Adjusted RN hours: 0.83. Case-mix total: 3.31. Case-mix index: 1.211.
Total nursing staff turnover: 49.6%. RN turnover: 58.3%. Administrators who left: —.
How to read staffing hours
Payroll-Based Journal figures in Provider Information. Data from CMS, updated September 1, 2026. CMS Provider Data Catalog · How we rate · Corrections
Fines and penalties
CMS reports 0 fines totaling $0, and 0 payment denials.
The Penalties file has no individual penalty rows for this CCN.
Cycle 1 standard survey: January 30, 2026. Health deficiencies counted in cycle 1: 0. Cycle 1 total health score: 0.
Cycle 2 standard survey: November 17, 2023. Cycle 2/3 health deficiencies: 2. Total weighted health survey score: 1.
Penalties file and Provider Information. Data from CMS, updated September 1, 2026. CMS Provider Data Catalog · How we rate · Corrections
Health inspection citations
The Health Deficiencies file lists 2 citations for this home, including 0 at immediate jeopardy and 0 at actual harm. CMS may display some citations here that are not used in the health inspection rating, including citations under dispute.
November 17, 2023
1 citation
| Tag | What CMS cited | Scope and severity | Status |
|---|
| F689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Standard survey · Cycle 2 | D: isolated, no actual harm, with potential for more than minimal harm | Deficient, Provider has date of correction · January 18, 2024 |
September 13, 2023
1 citation
| Tag | What CMS cited | Scope and severity | Status |
|---|
| F550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Complaint survey · Cycle 3 | B: pattern, no actual harm, with potential for minimal harm | Past Non-Compliance · September 8, 2023 |
Health Deficiencies. Data from CMS, updated September 1, 2026. CMS Provider Data Catalog · How we rate · Corrections