CCN 395956
Glen at Willow Valley
675 WILLOW VALLEY SQUARE, Lancaster, PA 17602 · Lancaster County
- Ownership
- Non profit - Corporation
- Certified beds
- 262
- Residents per day
- 232.0
- Health citations
- 1
- Penalties
- 0
- Fines
- 0 · $0
Provider Information. Data from CMS, updated September 1, 2026. CMS Provider Data Catalog · How we rate · Corrections
CMS has marked this home with the high-performing icon. The September 2026 Technical Users' Guide describes that icon for homes with fewer citations, higher staffing, and other quality indicators, shown in addition to the five-star rating. Selection criteria are in CMS memorandum QSO-26-14-NH.
Staffing hours
Reported hours per resident per day come from the Payroll-Based Journal figures in the Provider Information file. Case-mix and adjusted hours account for how much care CMS expects given the residents’ needs. State and U.S. figures are averages from the same release.
- Measure
- This home
- State
- U.S.
- Nurse aide
- 2.69
- 2.19
- 2.32
- LPN/LVN
- 1.07
- 0.91
- 0.86
- Registered nurse
- 0.70
- 0.79
- 0.69
- Total nurse staff
- 4.45
- 3.89
- 3.86
- Weekend total
- 4.11
- 3.53
- 3.42
- Weekend RN
- 0.46
- 0.55
- 0.48
Adjusted total nurse hours: 5.66. Adjusted RN hours: 0.89. Case-mix total: 3.01. Case-mix index: 1.102.
Total nursing staff turnover: 28.9%. RN turnover: 38.8%. Administrators who left: 1.
How to read staffing hours
Payroll-Based Journal figures in Provider Information. Data from CMS, updated September 1, 2026. CMS Provider Data Catalog · How we rate · Corrections
Fines and penalties
CMS reports 0 fines totaling $0, and 0 payment denials.
The Penalties file has no individual penalty rows for this CCN.
Cycle 1 standard survey: December 4, 2025. Health deficiencies counted in cycle 1: 0. Cycle 1 total health score: 0.
Cycle 2 standard survey: October 18, 2024. Cycle 2/3 health deficiencies: 0. Total weighted health survey score: 0.
Penalties file and Provider Information. Data from CMS, updated September 1, 2026. CMS Provider Data Catalog · How we rate · Corrections
Health inspection citations
The Health Deficiencies file lists 1 citations for this home, including 0 at immediate jeopardy and 0 at actual harm. CMS may display some citations here that are not used in the health inspection rating, including citations under dispute.
November 17, 2023
1 citation
| Tag | What CMS cited | Scope and severity | Status |
|---|
| F684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Standard survey · Cycle 3 | E: pattern, no actual harm, with potential for more than minimal harm | Deficient, Provider has date of correction · January 16, 2024 |
Health Deficiencies. Data from CMS, updated September 1, 2026. CMS Provider Data Catalog · How we rate · Corrections